The Torres Community Shelter is open for guests from 4:30 pm - 6:40 am daily.
Guests arrive at the Shelter between 4:30 pm and 6:00 pm nightly. This is also the check-in time for new guests.
If a different arrival time is needed, guests are asked to get prior approval from Shelter staff.
To make an appointment to meet with Shelter staff, please call between 10:00 am and 3:00pm Monday-Friday.
Case managers, agency representatives and social workers from other service providers should call and arrange for Shelter entry on behalf of their clients.
These are basic rules:
The Torres Shelter is a safe, clean and healthy place to stay.
No drinking or intoxication on the Shelter premises
No drugs unless prescribed
No violent behavior
Guests under 18 must be with a parent/guardian
The Torres Community Shelter is a large 120-bed homeless shelter in Chico, CA that serves men, women, and families with children.
In addition to providing overnight shelter, showers, and an evening meal, they strive to help people improve their circumstances find jobs, housing, and many other things vital to getting back on their feet.
The facility includes a men's dorm, a women's dorm, five family rooms, a complete commercial kitchen and dining room, a conference rooms, a family restroom and shower, a computer room and a number of offices.
Staff include an Executive Director, a Shelter Supervisor, a Service Coordinator Supervisor, two Service Coordinators, a Shelter Coordinator, and a number of Shelter Monitors, in addition to a large group of volunteers.
Guest support services include but are not limited to:
Emergency overnight shelter for men, women and families
Private family rooms and showers
Clean restrooms and showers, toiletries provided
Clothing vouchers from local thrift stores
Telephone message service
Case management and assistance
Free shuttle between the Torres Community Shelter and the Jesus Center (daily) and also from the Salvation Army to the Shelter on Sunday evening only. The shuttle bus is marked special and the schedule is as follows:
Shuttle transportation from the Torres Community Shelter to the Jesus Center-Monday through Saturday at 7:15 AM and Sunday at 8:00 AM.
Shuttle transportation from the Jesus Center to the Torres Community Shelter-Monday through Saturday at 4:15 PM.
Shuttle transportation from the Salvation Army to the Torres Community Shelter-Sunday at 6:00 PM.
Referrals to the following services:
- Public benefits
- Mental Health services
- Legal services
- Employment services
- Addiction services
- Medical services
- Veteran's services
When making a referral or considering a stay please be aware of the daily schedule and the conditions of stay that apply to all guests.
Please call the Shelter at (530) 891-9048 for more information.
Please have the person seeking services with you at the time of the call.
“We help people recover their lives. ”