- Monday 8:00 AM - 6:00 PM
- Tuesday 8:00 AM - 6:00 PM
- Wednesday 8:00 AM - 6:00 PM
- Thursday 8:00 AM - 6:00 PM
- Friday 8:00 AM - 5:00 PM
- Saturday closed
- Sunday closed
At Hope's Door New Beginning Center, they help individuals and families escape and heal from domestic abuse, dating abuse and family violence through our free trauma-informed services.
Their two emergency shelters offer temporary housing to survivors and their children fleeing life-threatening situations. Clients living in the emergency shelters are provided with food, clothing and all the necessities of daily living along with case management, safety planning, counseling, legal support, and referral to other community resources. Clients can stay in the emergency shelter for up to 90 days and the location of the shelter remains strictly confidential to ensure the safety of those living in the shelter. Children living in the shelter are enrolled in schools nearby or may attend their home school if it is safe to do so.
In addition to temporary shelter, they offer the following services free of charge at both of their Outreach Centers in Plano and Garland:
-Counseling sessions for adults and children, including individual and group therapy
-Legal support including legal advice, assistance with protective orders, child custody and divorce, and possible full representation
-Transitional housing services for clients leaving the shelter that includes rental assistance, deposit waivers, case management and life-skills classes
Survivors in need of services other than shelter or those who have left the shelter can access these services in English or Spanish. Anyone wishing to receive any of our free services are encouraged to call our 24-Hour Hotline, which is answered in English and Spanish 24 hours a day, 7 days a week.
24-Hour Hotline: 972-276-0057
If you are or think you might be in an abusive relationship, know that you are not alone, it is not your fault, and help is available.